ADT Faq - Locktec Security Group - Installers of ADT Monitored alarms

ADT are one of the UK’s leading security product and service providers and we are proud to be an approved dealer and installer for them.

In case you would like to know more about ADT and their service, you can find some of the most commonly asked questions below.

Who is ADT?
The largest home security company in the UK; servicing 250,000 homes and 89 out of the top 100 commercial businesses in the UK.
  
What is monitoring?
ADT monitor your alarm system 24 hours a day to ensure an immediate response to break in or fire; in the event of an alarm they can contact a named keyholder and the police to alert them to the situation.

Do I have to have monitoring?
Monitoring is an essential part of ADT alarm systems, and is also one of the best possible ways of ensuring complete security for your home or business; ADT also provide some superb extras with the monitoring service.

What will I get for £26 per month monitoring fee?
Property alarm system monitored 24 hours day
Immediate response to alarm signals
All repairs and replacement for malfunctions or wear and tear
Routine periodic inspections of the equipment
Remote system resetting; no engineer required to attend
24 hour year round engineer support
24 hour customer helpline

Do I need a site survey?
We see it as an essential so that our expert team can advise you on the best equipment to perfectly fit your security needs.

Will my dog set off the alarm?
Small dogs or cats will not set off alarms; larger dogs may require an ADT Advanced Movement Sensor capable of discerning human from animal; our engineers can help advise you on the best system if you do have pets at home or guard dogs on a commercial premises.

Got any more questions? Just contact us by phone or email and we’ll be more than happy to answer them.